02/05/2017

philosophy

Philosophy

To us, customer service is more than just a marketing term. It is the driving force which directs how we run our business. Our aim is to develop a team relationship with our clients that is built on respect, trust and mutual benefit. Whether it is discussing design briefs, advising on production techniques, providing mock-ups, communicating print schedules or maintaining an inventory of your print collateral, ecoDesign ecoPrint is committed to offering the most outstanding customer service in the industry.

Coupled with this customer focused approach is an attention to detail to deliver a product and service you will be thrilled with. We have developed a systems approach to operations – from the initial contact where the requirements of the customer are determined, through to the despatch and billing of a job, there are specific procedures and checklists in place. Each dedicated member of the team personally signs off on the job as it passes through their area of responsibility. Simply put, we do what we say we will do.